A US-based lending organization offers non-diluting loans to SaaS companies and small-to-medium businesses, providing fast, easy, and affordable funding for growth. To enhance their credit decision process, they partnered with NeenOpal to develop a data-driven WebApp that automates risk assessment, integrates with their customer portal, and enables instant loan approvals.
The client experienced slow manual processes, scalability challenges, and inconsistent risk evaluations, all of which hampered their loan application workflow.
Manual credit risk assessments were causing delays for underwriters, extending loan approval timelines. This slow process hindered the client’s ability to respond quickly to applicant demands, affecting customer satisfaction and business growth.
The old manual system had trouble managing the increasing number of loan applications because it depended too much on underwriters. This created bottlenecks, as manual processes struggled to meet demand, leading to delays and limiting the firm's capacity to effectively serve more clients.
Varying assessment criteria were a significant issue because underwriters used inconsistent standards. This inconsistency led to unfair evaluations, where similar applications received different results. The lack of uniformity slowed down decision-making, causing further delays in the approval process.
Crucial KPIs were often missed in the manual process, resulting in incomplete assessments. Lack of thorough data analysis resulted in missed insights that could inform better lending decisions. Additionally, key variables were often ignored, making it hard to accurately assess the risk of loan applicants.
The client didn’t have the technical foundation needed to create a strong application, making it hard to meet their growing business needs. The lack of infrastructure slowed down data management and integration of essential services, limiting their ability to automate processes and scale operations effectively.
NeenOpal used advanced AWS infrastructure to improve applications, simplify data management, and strengthen risk analysis, ensuring flexibility and efficiency in decision-making.
Automating the process reduced the time for loan decisions from days to just minutes. By using advanced calculations and clear business rules on AWS, applicant data was quickly analyzed, allowing for instant loan decisions shown directly on the client's website. This change turned a slow and complicated process into a fast and efficient system.
NeenOpal’s AWS hosted web application is designed to meet increasing demand while maintaining performance. By using scalable cloud resources, the client’s growth is no longer limited by their operations. The system can now manage higher application volumes with ease while maintaining consistent underwriting quality.
The WebApp solved the risk assessment issue by using standardized and compliant criteria, ensuring fair and accurate evaluations. It automated over 70 KPIs, delivering results in under two minutes, which improved both efficiency and accuracy. Plus, the AWS-based solution provides consistent risk management, which is crucial for building trust in financial evaluations.
The new automated system uses a wide range of input variables, making sure no important data is missed. Powered by AWS, it manages everything from data extraction to processing and KPI generation, giving a complete analysis for each loan decision.
A full platform was developed from scratch using AWS expertise. The client also received support to build an internal team and establish processes, frameworks, and protocols for ongoing management and innovation.
At NeenOpal, our AWS-certified data engineers use AWS technology to build custom solutions that raise industry standards. They help clients speed up processing times and improve customer service. Our creative methods show our commitment to making operations more efficient and opening new opportunities for businesses to succeed in a competitive market.
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A Business Intelligence (BI) roadmap is a plan that guides how to set up and use data analytics tools and processes to gain valuable insights and make informed decisions. It helps organizations build a clear path for integrating data solutions that support long-term growth and success. By aligning technology with business goals, it fosters efficient data management and drives continuous improvement. Learn more.
By using NeenOpal’s expertise, our client sped up credit assessments, improved accuracy, and boosted efficiency. The solution ensured seamless integration, scalability, and automation for long-term success.
As an AWS Advanced Tier Partner, NeenOpal has used AWS’s powerful features to improve the client's operations, making them more scalable and efficient. This project has not only improved client satisfaction by speeding up processes and reducing wait times but also strengthened our partnership with AWS. This transformation highlights our expertise and commitment to delivering innovative cloud solutions. Our work with AWS keeps us at the forefront of technology, helping us deliver top service and support to our clients.
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